Adatvédelmi szabályzat

Last updated: August 22, 2025

Pawzato operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Pawzato is powered by Shopify, which enables us to provide these Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By using and accessing our Services, you acknowledge that you have read this Privacy Policy and understand our practices regarding your personal information.

Personal Information We Collect

We may collect or process the following categories of personal information:

  • Contact details: Name, billing/shipping address, phone number, and email address.
  • Financial information: Payment details (credit/debit card numbers, transaction details, payment confirmations).
  • Account information: Username, password, preferences, and settings.
  • Transaction details: Items viewed, added to cart, purchased, returned, exchanged, or cancelled.
  • Communications: Customer support inquiries and other messages.
  • Device information: Browser type, IP address, device identifiers, and connection details.
  • Usage information: Interactions with the Services, navigation data, and preferences.

How We Collect Information

We may collect personal information:

  • Directly from you when you create an account, place an order, or contact us.
  • Automatically through cookies and similar technologies when you browse our site.
  • From service providers who enable payments, analytics, shipping, and IT services.
  • From business partners or third parties when permitted by law.

How We Use Your Information

We may use personal information to:

  • Provide, process, and improve our Services (e.g., fulfill orders, process payments, handle returns, customize your shopping experience).
  • Communicate with you (e.g., order updates, account notifications, and customer support).
  • Market and advertise (send promotions, show relevant ads, and offer product recommendations).
  • Ensure security and fraud prevention (authenticate accounts, investigate suspicious activity).
  • Comply with legal obligations (respond to government or law enforcement requests, enforce policies).

How We Share Your Information

We may share personal information with:

  • Shopify and other vendors who provide hosting, payment processing, data storage, shipping, and IT services.
  • Marketing partners to deliver relevant promotions and ads.
  • Affiliates or business partners for internal operations.
  • Legal authorities when required by law, litigation, or compliance needs.
  • In business transactions, such as mergers, acquisitions, or reorganizations.

Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes personal information to support your transactions and improve the shopping experience. Shopify may use aggregated data across merchants for analytics and enhanced services.

To learn more about Shopify’s privacy practices, visit the Shopify Consumer Privacy Policy or exercise your rights through the Shopify Privacy Portal.

Children’s Data

Pawzato does not knowingly collect data from children under the age of majority in your jurisdiction. If we learn that a child’s data has been provided to us, we will delete it promptly.

Data Security & Retention

We take appropriate security measures to protect your personal information. However, no system is completely secure.

We retain personal information only as long as necessary for:

  • Providing our Services,
  • Meeting legal requirements, or
  • Resolving disputes.

Your Rights

Depending on your location, you may have the following rights:

  • Access / Know: Request details about the personal information we hold.
  • Delete: Ask us to delete your data, subject to legal exceptions.
  • Correct: Update inaccurate information.
  • Portability: Request a copy of your data in a portable format.
  • Object / Restrict processing (EU/UK customers).
  • Withdraw consent where applicable.

You may manage communication preferences by unsubscribing from promotional emails. Non-promotional emails (e.g., order updates) will still be sent.

To exercise your rights, contact us at contact@pawzato.com.

International Transfers

Your information may be transferred and stored outside your country, including in the European Economic Area (EEA), the UK, or other jurisdictions. We use lawful transfer mechanisms, such as Standard Contractual Clauses, to safeguard your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the “Last updated” date will be revised accordingly.

Contact Us

For questions about this Privacy Policy or your personal data, please contact us:

  • Business Name: Pawzato
  • Email: contact@pawzato.com
  • Phone: +36 70 216 4906
  • Address: 1074 Erzsébet körút 51, Budapest, Hungary

For related policies, please also review: